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Terms and Conditions

Frame Tech Supply Sdn Bhd
(Company No.: 1632286-K)

Last updated: 3.2.2025

Welcome to the official website of Frame Tech Supply Sdn Bhd (“Antegrity Homes,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our site, you agree to comply with these Terms. If you do not agree, please discontinue using our services immediately.

1. General Information

This website is owned and operated by Frame Tech Supply Sdn Bhd, a company incorporated in Malaysia under Company No. 1692413-D, with its registered address at:

42B, JALAN CHERAS BATU 11, KAMPUNG BARU CINA, 43200 CHERAS, SELANGOR.

2. Eligibility to Use

By using our services, you confirm that:

  • You are at least 18 years old, or using the services under the supervision of a parent/guardian.
  • You have the legal capacity to enter into a binding agreement.
  • All information you provide is accurate, complete, and up to date.

3. Account Registration

  • Certain features may require you to register an account.
  • You are responsible for maintaining the confidentiality of your login details.
  • Any activity under your account will be deemed as your responsibility.
  • We reserve the right to suspend or terminate accounts for misuse or fraudulent activity.

4. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices are stated in Malaysian Ringgit (MYR) and may be updated without notice.
  • Payment must be made using the methods provided at checkout (FPX, cards, e-wallets, etc.).
  • We reserve the right to cancel suspicious or fraudulent orders.

5. Product Information

  • We strive to ensure all product descriptions and images are accurate.
  • Slight variations in color, size, or design may occur due to screen differences or supplier changes.
  • Product availability is not guaranteed; we may discontinue or substitute items as necessary.

6. Shipping and Delivery

  • Orders are processed within 1–3 working days (excluding weekends and public holidays).
  • Estimated delivery times vary depending on your location (see our Shipping & Fulfilment Policy).
  • Risk of loss passes to you upon delivery to your address by the courier.

7. Returns and Refunds

All returns, exchanges, and refund requests are subject to our Refund & Returns Policy. Customers are encouraged to review that policy before making a purchase.

8. Intellectual Property

  • All website content (text, graphics, logos, product images, software) is the property of Frame Tech Supply Sdn Bhd or its licensors.
  • You may not copy, distribute, or use any content without our written consent.

9. Prohibited Conduct

You agree not to:

  • Use our services for unlawful purposes.
  • Upload viruses, malware, or attempt to disrupt website functionality.
  • Impersonate others or provide false information.
  • Infringe on our intellectual property or the rights of third parties.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our liability, if any, is limited to the value of the product(s) purchased.
  • We do not guarantee uninterrupted or error-free service.

11. Indemnification

You agree to indemnify and hold harmless Frame Tech Supply Sdn Bhd, its directors, employees, and affiliates against any claims, damages, or expenses resulting from your violation of these Terms.

12. Privacy and Data Protection

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, store, and process your data in compliance with the Personal Data Protection Act 2010 (Malaysia).

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Malaysia.

14. Amendments

We reserve the right to update or revise these Terms at any time. Updates will be published on our website with the revised date. Continued use of our services constitutes your acceptance of the updated Terms.

15. Contact Us

For questions about these Terms and Conditions, please contact:

Frame Tech Supply Sdn Bhd
(Company No.: 1692413-D)
42B, JALAN CHERAS BATU 11,
KAMPUNG BARU CINA,
43200 CHERAS, SELANGOR

📩 Email: frametechsupply@gmail.com
📱 Phone/WhatsApp: +6011-2416 7369